v1.1.0
Current List of Agencies:
An ombudsman: Helps identify resources for residents inside or outside of long-term care facilities; Identifies, investigates, and resolves complaints by or on behalf of residents of long-term care facilities; complaints such as neglect, abuse, and exploitation of vulnerable residents. Provides information about long-term care facilities, eligibility criteria, and other services for the elderly and their family caregivers; Provides information to residents, staff, and family members about resident rights and nursing facility requirements; Advocate: works with residents, families, and staff to resolve complaints and concerns. The Ombudsman Program relies heavily on volunteers to respond to and investigate resident complaints. Ongoing training and support is provided for volunteers. Persons interested in volunteering should contact the managing local ombudsman for more information. Complaints accepted from any source, including anonymous sources.
Hours: Mon-Fri 8am-5pm
Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson
Target Group: Seniors, Caregivers
Fees: None
Application Process: Call for assistance
Eligibility Requirements: People 60 years and older, and their spouses or caregivers; must be a resident of the 11 area counties outside of Bexar County
Phone: (210) 362-5209
Address: 2700 NE Loop 410 San Antonio, TX 78217
Web: Go to site
Related Taxonomies:
A service of the U.S. Department of Justice, ADA specialists provide information on the Americans with Disabilities Act (ADA), including answers to specific technical questions, free ADA materials, or information about filing a complaint.
Hours: Mon-Fri 10:30am-4:30pm EST
Phone: (800) 514-0301
Address: 950 Pennsylvania Avenue, NW Washington, DC 20530
Area(s) Served: Bexar
Target Group: Seniors, Disabled, Caregivers
Application Process: Apply by telephone or in person.
Phone: (210) 362-5236
Recruits and trains volunteers to become certified to advocate for abused children who have been removed from their homes by Child Protective Services and placed into the legal justice system.
Hours: Mon-Fri 9am-5pm
Area(s) Served: Atascosa, Frio, Karnes, Wilson
Target Group: Youth, Adolescents
Fees: No fees
Application Process: Volunteer advocates must pass a criminal background check.
Eligibility Requirements: Children under legal responsibility of State due to abuse and neglect who are court appointed by a district judge
Phone: (830) 569-4696
Address: PO Box 343 Pleasanton, TX 78064
Helps ensure that people with disabilities have full access to private businesses and to government facilities, programs and services. This includes, but is not limited to, the following: Working to remove architectural barriers and improve mobility; Ensuring that necessary aids and services are provided for people with communication disabilities, such as sign language interpreters for people with deafness and Braille text for people with visual impairments; Advocating to modify policies so that persons with disabilities have equal access
Target Group: Disabled
Eligibility Requirements: Any person with a disability who has a civil rights issue
Phone: (800) 252-9108
Address: 6800 Park Ten Boulevard San Antonio, TX 78213
IKOR is a national firm that provides advocacy and guardianship services for seniors and those with special needs due to catastrophic injuries and/or developmental disabilities. IKOR provides Life Management services for clients of all ages and provide total person assessment (medical, pharmacy, psychosocial, environmental, educational, vocational, etc.), living arrangements, development of a personalized strategic plan, care/case management, personal rights protection, Telemedicine services, Bill Pay and Bank Reconciliation Services, POA up to Guardianship services. Ensures that clients are treated with dignity and respect as IKOR helps them navigate the complex healthcare delivery system.
Area(s) Served: Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson, Bexar
Target Group: Seniors, Disabled
Application Process: Call for Complimentary Consultation.
Accepted Payment: Private Pay
Phone: (877) 901-7272
Address: 208 Wisteria Drive San Antonio, TX 78213
MADD is a non-profit charity that works to combat drunk driving. They provide support to victims/survivors and work to end drunk driving, help fight drugged driving, support the victims of these violent crimes and prevent underage drinking.
Hours: Monday-Friday: 9:00am-5:00pm
Area(s) Served: Nationwide; local office: Bexar County
Target Group: Victims of drunk driving crashes
Application Process: Walk-In/Online
Eligibility Requirements: Victims of Drunk Driving or family of victims
Phone: (210) 349-0200
Address: 8610 Broadway San Antonio, TX 78217