ADRC Agency-Referral Tool


Main Categories (Advocacy & Planning) > Sub Categories (Protective Services) > Agencies

Current List of Agencies:

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 Child Advocates San Antonio (CASA)

The mission of Child Advocates San Antonio (CASA) is to recruit, train, and supervise court-appointed volunteer Advocates who provide constancy for abused and neglected children and youth while advocating for services and placement in safe and permanent homes.

Hours: 9:00 - 5:00 weekdays

Area(s) Served: Bexar

Fees: No fees

Application Process: View Volunteer FAQs here: www.casa-satx.org/become-an-advocate

Eligibility Requirements: Volunteers must be 21 and accepted following the agencys orientation, training and screening process

Phone: (210) 225-7070

Address: 1956 S WW White Rd. San Antonio, TX 78222

Web: Go to site

Related Taxonomies:

  • Advocacy
  • Advocacy * Youth
  • Advocacy * Children
  • Advocacy * Abused Children
  • Protective Services
  • Family Maintenance/Reunification
  • Neglected Children

 Guardian House

Guardian House is dedicated to protecting children of divorce, separation, and family conflict throughout all of San Antonio, and beyond. Our mission is to embrace the best interest of every child by teaching families how to build strong, positive relationships. Services offered include monitored exchanges, parenting/shared parenting classes, counseling, and supervised visitations.

Hours: Monday: 10AM–6PM Tuesday: 10AM–6PM Wednesday: 10AM–6PM Thursday: 10AM–6PM: Friday 10AM–6PM: Saturday: 8AM–7PM Sunday: 9AM–6PM

Area(s) Served: Bexar County

Target Group: Ages: 0-5, 6-12, 13-17, 18-21, 22-64, 65+

Phone: (210) 733-3349

Address: 1818 San Pedro Ave San Antonio, TX 78212

Web: Go to site

Related Taxonomies:

  • Advocacy
  • Family Based Services
  • Family Preservation Programs
  • Protective Services
  • Family Counseling

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / ATASCOSA / Jourdanton

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Atascosa

Phone: (800) 252-5400

Address: 1302 Jiffy Boulevard Jourdanton, TX 78026

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / COMAL / New Braunfels

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Comal

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 1607 Common Street New Braunfels, TX 78130

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / FRIO / Pearsall

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Frio

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 1009 N Oak Street Pearsall, TX 78061

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / KENDALL / Boerne

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Kendall

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 216 Market Avenue Boerne, TX 78006

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / KERR / Kerrville

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Kerr

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 819 Water Street Kerrville, TX 78028

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / MEDINA / Hondo

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Medina

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 410 Carter Street Hondo, TX 78861

Web: Go to site

Related Taxonomies:

  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Child Protective Services (APS / CPS) / WILSON / Floresville

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Wilson

Application Process: Calls regarding abuse or neglect may be called in to the statewide Intake System at (800) 252-5400

Phone: (830) 393-5416

Address: 310 Paloma Drive Floresville, TX 78114

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family and Protective Services / Adult & Protective Services (APS) / GUADALUPE / Seguin

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Guadalupe

Application Process: By telephone or online

Phone: (800) 252-5400

Address: 612 Jefferson Avenue Seguin, TX 78155

Web: Go to site

Related Taxonomies:

  • Elder Abuse Medical Evaluations
  • Protective Services
  • Abused Adults
  • Abused Children

 Texas Department of Family & Protective Services / Adult & Child Protective Services (APS / CPS) / BEXAR / San Antonio

APS is responsible for investigating abuse, neglect, and exploitation of adults who are elderly or have disabilities.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Application Process: Telephone or online

Eligibility Requirements: Protective services are delivered without regard to income

Phone: (800) 252-5400

Address: 3635 SE Military Drive San Antonio, TX 78223

Web: Go to site

Related Taxonomies:

  • Crime Reporting
  • Protective Services
  • Abused Adults
  • Abused Children