ADRC Agency-Referral Tool


Main Categories (Benefits Assistance) > Sub Categories (Medicare) > Agencies

Current List of Agencies:

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 BenefitsCheckup.org

Created by the National Council on the Aging (NCOA) this free, easy-to-use website helps older Americans identify their eligibility for a wide range of public assistance programs. Assistance with such things as: Medications, Food, Utilities, Legal, Health care, Housing, In-home services, Taxes, Transportation, Employment Training. A printable report of programs and enrollment information is available.

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Fees: None

Phone: (Online Only)

Address: None

Web: Go to site

Related Taxonomies:

  • Benefits Assistance
  • Medicare
  • Web Directories
  • Websites
  • Specialized Information and Referral * Older Adults

 Care Improvement Plus (Medicare Advantage)- United Healthcare

Care Improvement Plus is a Medicare Advantage Prescription Drug (MAPD) health plan that offers Medicare beneficiaries a variety of Medicare health plans with complete health care coverage: Medicare Part A (Hospital), Medicare Part B (Medical), Medicare Part D (Prescription Drug Coverage) Additional services beyond what‘s provided by Original Medicare: Open Access Provider Network, with no referral requirements for Medicare covered services; one can go to any Medicare-approved provider that will accept payment from this plan. Offers a choice of plan options that include most or all of the benefits and services listed below: Vision benefits, Dental care, Podiatry care, Hearing coverage, Transportation (12 rides per year), Over-the-counter health products. Care Management services, including a 24/7 Nurse Hotline, care coordination and health education, Preventive health care, Emergency care, Durable medical equipment benefits. Social Service Coordinators program – to help members better manage out-of-pocket expenses for health care, prescription drugs, utility bills, and more. (With this program, members may be able to find assistance programs they qualify for, but didn‘t know about.)

Area(s) Served: Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson, Bexar

Target Group: Seniors

Eligibility Requirements: Medicare eligible

Phone: (800) 711-1656

Address: None

Web: Go to site

Related Taxonomies:

  • Medicare
  • Medicare Advantage Plan Enrollment
  • Medicare Private Fee for Service Plan Enrollment
  • Medicare Special Needs Plan Enrollment

 Connally Memorial Medical Center

Urgent and Emergency Care, Radiology, Respirator Care, ICU, Surgery, Wound Care, Pediatrics. Charity Care Program for permanent residents of Wilson County or patients with a true medical emergency seen in the ER.

Area(s) Served: Wilson, Karnes, Atascosa

Application Process: Call for more information

Phone: (830) 393-1317

Address: 499 10th Street Floresville, TX 78114

Web: Go to site

Related Taxonomies:

  • Hospitals
  • Home Nursing
  • Public Assistance Programs
  • Medical Public Assistance Programs
  • State/Local Health Insurance Programs
  • Medicare

 HealthCare Initiatives aka Medicare Advisors

HealthCare Initiatives (HCI) Medicare consultants facilitate objective analyses and evaluations of the cost and quality differences among Medicare options available to you in your residence location.

Hours: Mon-Sat 9am-6pm

Area(s) Served: U.S.A.

Target Group: Seniors

Fees: Varies

Application Process: By telephone and Email.

Eligibility Requirements: Prospective and Current Medicare Beneficiaries, 65+

Accepted Payment: Check or Money Order

Phone: (847) 868-8648

Address: 415 Howard Street Evanston, IL 60202

Web: Go to site

Related Taxonomies:

  • Benefits Assistance
  • Medicare
  • Benefits Screening

 KEPRO (CMS)- Medicare Quality Improvement Organization

KEPRO works under contract to CMS to review quality of care complaints from Medicare beneficiaries. Also reviews discharge appeals when Medicare beneficiaries do not feel they are ready for discharge from the hospital or skilled services. A Medicare beneficiary can contact the Helpline to file a quality of care complaint or to request immediate advocacy, which is a process that can deal with provider concerns immediately. Texas is in Area 3.

Hours: Mon-Fri 9am-5pm; weekends & holidays 11am-3pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Target Group: Seniors

Fees: None

Phone: (844) 430-9504

Address: 5201 W Kennedy Boulevard Tampa, FL 33609

Web: Go to site

Related Taxonomies:

  • Medicare Quality Improvement Organizations
  • Medicare
  • Medicare Appeals/Complaints
  • Medicare Beneficiaries

 Medicare Hotline + Website (medicare.gov) (CMS)

Medicare.gov provides official benefit information regarding the various programs that constitute Medicare as well as tools to help Medicare beneficiaries. Medicare.gov tools cover issues such as nursing home comparisons as well as evaluation and enrollment in Part C health plans and Part D prescription drug plans.

Hours: Always available

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Phone: (800) 633-4227

Address: None

Web: Go to site

Related Taxonomies:

  • Referral to Physicians Accepting Medicare
  • Medicare
  • Medical Information Services

 Medicare Rights Center / Medicareinteractive.org (website)

Medicare Interactive can help you find answers about Medicare benefits. Created & maintained by the Medicare Rights Center.

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Phone: (800) 333-4114

Address: None

Web: Go to site

Related Taxonomies:

  • Medicare Information/Counseling
  • Medicare

 My Medicare Matters

Educational website about Medicare, provided by National Council on Aging.

Area(s) Served: Atascosa, Bandera, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson, Bexar

Phone: None

Address: None

Web: Go to site

Related Taxonomies:

  • Medicare Information/Counseling
  • Medicare