ADRC Agency-Referral Tool


Main Categories (Housing) > Sub Categories (Emergency Shelter) > Agencies

Current List of Agencies:

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 American Red Cross, San Antonio

Provides emergency shelter, disaster health services, crisis counseling and financial assistance to meet immediate needs when disaster, both large and small, strikes. Red Cross disaster assistance comes in the form of vouchers used to purchase items such as food, clothing, basic household furnishings and other items to meet emergency needs. Also offers community disaster education, focusing on helping families throughout the area prevent, prepare for and respond to disasters. Works with community agencies concerned with public safety, health, welfare and emergency services to create a continuum of care when disaster occurs.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Bexar

Fees: None

Application Process: Call with emergency needs; disaster preparedness information available

Eligibility Requirements: Disaster relief services are based on the need of the family or individual affected by the disaster.

Phone: (210) 224-5151

Address: 3642 E Houston Street San Antonio, TX 78219

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Disaster/Emergency Services Volunteer Opportunities
  • Disaster Services
  • Disaster Relief/Recovery Organizations
  • Disaster Preparedness
  • Disaster Relief Services
  • Post Disaster Crisis Counseling

 Children's Shelter of San Antonio

24-hour temporary residential emergency care and assessments for children age birth to 14 years, who have been removed from their homes due to abuse, abandonment, and/or neglect. At the Woodlawn location, children participate in classroom instruction in an on-campus school, field trips, and an array of activities in the Learning Center. All children are given assessments, which include 24-hour charting, complete medical, eye, and dental exams, a social history, a developmental history and a psychological examination and interview. * Residential Treatment Facility for children enables healing through individualized attention and therapeutic programming. Children reside at the Residential Treatment Facility until significant emotional development has been achieved. They are then placed with their biological family or in a foster family setting. Several other programs available, including Project MAS (Mothers and Schools), Girls Inc, Nurse-Family Partnership, IParentSA, and many more.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Bexar

Target Group: Youth, Adolescents

Fees: None

Eligibility Requirements: Any child age newborn to 14 who needs safe haven due to abuse, abandonment or neglect, or temporary crisis or emergency

Phone: (210) 212-2500

Address: 2939 W Woodlawn Avenue San Antonio, TX 78228

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Crisis Shelter
  • Crisis Nurseries/Child Care
  • Homeless Shelter
  • Homeless Shelter * Youth
  • School Clothing
  • School Clothing * Children Cared for by Relatives
  • Prenatal Care
  • Case/Care Management
  • Parenting Education
  • Parenting Education * At Risk Families
  • Parenting Education * Fathers
  • Parenting Education * Pregnant Women
  • Parenting Education * Single Parents
  • Kinship Care
  • Grandparents
  • Kinship Caregivers
  • Neglected Children

 Family Violence Prevention Services

Mission: break the cycle of violence and to strengthen families, by providing the necessary tools for self-sufficiency through the delivery of emergency shelter, transitional housing, education, effective parenting education, and early intervention with children and youth. 1) Battered Women and Children's Shelter - see separate entry 2) Other services: Counseling for all ages; Children's Services Program; Violence Intervention Program; Transitional Housing Program; "POWER": Providing Options With Educational Resources, which offers GED, ESL, Computer Literacy, and Banking Basics; Youth Substance Abuse Intervention Program; Community Based Counseling Program for residents of homeless shelters; Legal Services Program, providing free legal assistance to income-eligible victims of domestic violence; and several other programs. 3) Volunteers: FVPS has an active group of volunteers who provide help to victims, children, 4) Outreach Program: education throughout San Antonio promoting awareness of domestic violence and educating victims about their rights and options.

Hours: Mon-Fri 8:30am-5pm

Area(s) Served: Bexar

Fees: None

Phone: (210) 733-8810

Address: 7911 Broadway San Antonio, TX 78209

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Crisis Shelter
  • Safe Houses
  • Safe Houses * Battered Women
  • Case/Care Management
  • Parenting Skills Classes

 Haven for Hope

Haven for Hope is a private non-profit aimed at transforming the lives of homeless men, women and children in the San Antonio/Bexar County area. Partnering with 78 governmental, non-profit and faith-based agencies, Haven for Hope seeks to transform the lives of the homeless by addressing the root causes of homelessness through education, job training and behavioral health services. Provides critical social services to help the homeless become self-sufficient individuals on a long-term basis. Housing: has a direct line with SAHA to place the homeless.

Hours: 24/7

Area(s) Served: Bexar

Target Group: Homeless, Veteran

Eligibility Requirements: Must be homeless or at risk for homelessness.

Phone: (210) 220-2100

Address: 1 Haven for Hope Way San Antonio, TX 78207

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Homeless Shelter
  • Homeless Shelter * Males
  • Housing Counseling
  • Transitional Housing/Shelter
  • Transitional Housing/Shelter * Homeless Families
  • Veterans Courts

 Hill Country Crisis Council (Bandera, Kendall, Gillespie, Kerr)

* Individual and group counseling for victims of family violence or sexual assault or abuse, and for their family members. Advocacy: assistance with legal needs and Crime Victims Compensation Claims. * Work with County Attorney's office, law enforcement and attorneys to secure Protective Orders. * Work with law enforcement officials on behalf of clients for writing statement or pursuing charges preparing client for court process and accompaniment for court hearings. * Provide a Safe House for people in immediate danger of violence. * Individual and group sessions to reeducate offenders. (Available for court-ordered or self-referred males and females. Offers emergency shelter for victims of relationship and sexual violence, and their children

Area(s) Served: Kerr, Kendall, Gillespie, Bandera

Fees: None

Eligibility Requirements: Women, children, elderly & families in Hill Country.

Phone: (888) 621-0047

Address: PO Box 291817 Kerrville, TX 78029

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Crisis Shelter
  • Domestic Violence Shelters
  • Sexual Assault Shelters
  • Spouse/Intimate Partner Abuse Prevention
  • Crime Victim Support
  • Crime Victim Accompaniment Services
  • Crime Victim Support Groups
  • Individual Counseling
  • Anger Management

 K'STAR- Kendall County

Provides counseling, guidance, education and emergency shelter to runaways, abused or at-risk youth and their families. A crisis hotline available 24 hours a day, 7 days a week for youth and parents. Counseling for parents to develop their parenting skills, educate and give support. Short term emergency shelter for youth in crisis Youth and Family Services- Is for boys and girls 0 through 17 years old to help reduce and prevent the problems of runaway and truant behavior as well as to reduce the risk of abuse and/or neglect by providing timely and appropriate short-term services to eligible youth and their families. Priority is placed on supporting and strengthening the family unit. Consequently, services provided to the youth and the family while the youth remains in their home is preferred. Short-term emergency shelter is available for youth whose immediate return home is not advisable. Children in Protective Custody- Emergency Shelter is licensed to house twenty children from the ages of birth through 17 years old who have been taken out of their homes by the State of Texas. These children may stay at the shelter anywhere from one to 90 days. They attend Kerrville Independent School District and participate in K’STAR group counseling sessions. Juvenile Probation - K’STAR contracts with the Juvenile Detention Center to shelter youth who are in custody but do not present a threat to the other shelter population. These are the children who need supervision and placing them in the juvenile justice system would jeopardize their safety or create bigger problems for the youth. Other Services- K’STAR is available to Police Departments, County Sheriff Departments and Department of Public Safety to place children for a short period of time at the shelter for their protection and safety when a parent has been incarcerated.

Hours: Mon-Fri 9am-6pm

Area(s) Served: Kendall

Target Group: Youth, Adolescents

Fees: None

Application Process: Call for appointment and complete intake form.

Eligibility Requirements: Non-adjudicated youth ages birth- 17 & their families whose presenting problems are truancy, runaway, and at-risk behavior.

Phone: (830) 249-4990

Address: 216 Market Avenue Boerne, TX 78006

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Truancy Counseling
  • Adolescent/Youth Counseling
  • Crisis Intervention * At Risk Youth
  • In Person Crisis Intervention * At Risk Youth

 K'STAR- Main Office, Kerrville

Provides counseling, guidance, education and emergency shelter to runaways, abused or at-risk youth and their families. A crisis hotline available 24 hours a day, 7 days a week for youth and parents. Counseling for parents to develop their parenting skills, educate and give support. Short term emergency shelter for youth in crisis Youth and Family Services- Is for boys and girls 0 through 17 years old to help reduce and prevent the problems of runaway and truant behavior as well as to reduce the risk of abuse and/or neglect by providing timely and appropriate short-term services to eligible youth and their families. Priority is placed on supporting and strengthening the family unit. Consequently, services provided to the youth and the family while the youth remains in their home is preferred. Short-term emergency shelter is available for youth whose immediate return home is not advisable. Children in Protective Custody- Emergency Shelter is licensed to house twenty children from the ages of birth through 17 years old who have been taken out of their homes by the State of Texas. These children may stay at the shelter anywhere from one to 90 days. They attend Kerrville Independent School District and participate in K’STAR group counseling sessions. Juvenile Probation - K’STAR contracts with the Juvenile Detention Center to shelter youth who are in custody but do not present a threat to the other shelter population. These are the children who need supervision and placing them in the juvenile justice system would jeopardize their safety or create bigger problems for the youth. Other Services- K’STAR is available to Police Departments, County Sheriff Departments and Department of Public Safety to place children for a short period of time at the shelter for their protection and safety when a parent has been incarcerated.

Hours: Mon-Fri 9am-6pm

Area(s) Served: Kerr, Bandera, Gillespie, Kendall, Medina

Target Group: Youth, Adolescents

Fees: None

Application Process: Call (830) 896-5404 to schedule an appointment.

Eligibility Requirements: Children 17 years of age & younger & their families.

Phone: (830) 896-5437

Address: 1016 E Main Street Kerrville, TX 78028

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Runaway/Youth Shelters
  • Homeless Shelter * Youth
  • Transitional Housing/Shelter
  • Family Counseling
  • Adolescent/Youth Counseling
  • Neglected Children

 St. PJ's Children's Home / Emergency Shelter

St. PJ’s is licensed for short-term emergency shelter for 53 domestic children and youth from birth to 17 years and 82 international children and youth from birth to 17 who are victims of abuse, neglect and human and sex trafficking. The shelters are licensed by the State of Texas & TDFPS contracted. Shelter is open 24 hours, seven days a week.

Hours: Mon-Fri 8:30am-5:30pm

Area(s) Served: Bexar

Fees: Based on ability to pay

Application Process: By application/intake form

Eligibility Requirements: Children ages 2-17

Phone: (210) 533-1203

Address: 919 Mission Road San Antonio, TX 78210

Web: Go to site

Related Taxonomies:

  • Emergency Shelter
  • Transitional Housing/Shelter