ADRC Agency-Referral Tool


Main Categories (Transportation) > Sub Categories (Non-Emergency Medical Transportation) > Agencies

Current List of Agencies:

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 Alamo Area Council of Governments (AACOG)

Provides technical assistance to member governments in their planning functions, preparation of applications, and administration of area-wide programs. Program specific technical assistance for regional planning in: aging services, economic development, 9-1-1 systems, homeland security, criminal justice, resource recovery, air quality, transportation, weatherization, and workforce. Administers the Alamo Local Authority for Intellectual and Developmental Disabilities. Sponsors special projects in response to local government needs or requests. Support for these activities is provided through local dues, state appropriations, state and federal grants that are matched by local monies, and other public and private funds.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Fees: None

Phone: (210) 362-5200

Address: 2700 NE Loop 410 San Antonio, TX 78217

Web: Go to site

Related Taxonomies:

  • Weatherization Programs
  • Section 8 Housing Choice Vouchers
  • Local Transportation
  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • 911 Services
  • Community Groups and Government/Administrative Offices

 Alamo Area Council of Governments (AACOG) / Alamo Regional Transit (ART)

Provides direct public transportation services for residents of Alamo area rural counties. Door-to-door service available for those needing mobility assistance. ART also provides scheduled and flex route service in selected cities and locations. Medical, Youth (after-school, including to day-care), seniors, adult day care, and general public.

Hours: Mon-Fri 7am-6pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Fees: 1-way: $2 in town; $6 in county; $8 out of county

Application Process: Phone

Phone: (866) 889-7433

Address: 2700 NE Loop 410 Ste 101 San Antonio, TX 78217

Web: Go to site

Related Taxonomies:

  • Transportation
  • Local Transportation
  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • Rural Residents

 Alamo Area Council of Governments (AACOG) / Alamo Regional Transit (ART) / Connect Seguin

Alamo Regional Transit provides quality public transportation for all citizens in Guadalupe County. The Connect Seguin route provides reliable, quality transportation to many of the major destinations around town, such as hospital, clinic, TLU, HEB, Walmart, etc. Wheelchair accessible. Seniors: $.50, regular fare $1.00. Police, fire and military in uniform ride free. For door-to-door service, 1-Way: $2.in town, $6. in county, and $8 out of county.

Area(s) Served: Guadalupe

Fees: $1. ($.50 for seniors & students)

Phone: (866) 889-7433

Address: 2700 NE Loop 410 Ste 101 San Antonio, Tx 78217

Web: Go to site

Related Taxonomies:

  • Local Transportation
  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • Rural Residents

 American Cancer Society, San Antonio Metropolitan Unit- Road to Recovery

Transportation for cancer patients for essential medical care related to a cancer diagnosis. For cancer patients who have no means of transportation or are unable to drive themselves. Patients must be able to ambulate independently. Service is dependent on availability of drivers in the patient’s area. Four business days notice required.

Hours: Mon-Fri 8am-4:30pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Fees: None

Application Process: telephone

Eligibility Requirements: Cancer diagnosis.

Phone: (877) 227-1618

Address: 8115 Datapoint Drive San Antonio, TX 78229

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 American Medical Response

Provides non-emergency medical transportation. To get rides to heath care appointments using our non-emergency medical transportation (NEMT) services, you must be an eligible Medicare or Medicaid recipient who is a member of one of Access2Care’s contracted health plan or government clients. These NEMT services help you when you have no other way to get to your healthcare appointment.

Area(s) Served: Bexar

Eligibility Requirements: Medicare or Medicaid recipient.

Accepted Payment: Rides are generally covered by Medicare or Medicaid via your health plan, so there is no charge to you

Phone: (210) 599-9208

Address: 11911 Radium Drive San Antonio, TX 78216

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 Disabled Veterans Rides Program- Guadalupe County

Medical transportation for disabled veterans of Guadalupe County. Call for appointment. Pick-up location: garage of Justice Center, 211 W. Court St., Seguin. Note: limited # of drivers, so may have wait time.

Area(s) Served: Guadalupe

Target Group: Disabled

Fees: None

Application Process: By telephone.

Phone: (830) 303-4188 ext 1201

Address: 211 W Court Street Seguin, TX 78155

Web: Go to site

Related Taxonomies:

  • Disability Related Transportation
  • Non-Emergency Medical Transportation

 GRASP Transit- Greater Randolph Area Services Program

The agency will provide transportation to clients over ages 62 or those who are disabled, (recipients of SS or SSD income) who are able to access the vehicle with little or no assistance or with wheelchair lifts. Transportation is offered by appointment only- preferably with 48-hour notice.

Hours: Mon-Fri 8am-4pm

Area(s) Served: Bexar

Target Group: Low income, Seniors

Fees: Varies, usually $5. 1-way (Senior Center $5 roundtrip)

Eligibility Requirements: Age 62 or older

Phone: (210) 658-6351

Address: 250 Donalan Drive Converse, TX 78109

Web: Go to site

Related Taxonomies:

  • Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs

 Green Bird Transport Non-Emergency Medical Transportation

Non-Emergency Medical Transportation service that provides transportation to and from appointments. Our goal is to insure high quality service, providing a safe and peaceful trip to all your appointments needs.

Hours: 8am-7pm

Area(s) Served: San Antonio TX and surrounding areas

Eligibility Requirements: Not having a valid driver's license; Having a physical, cognitive, mental, or developmental limitation.

Accepted Payment: Most insurance accepted/preauthorization required

Phone: (210) 997-BIRD (2473)

Address: PO Box 27469 San Antonio, 78227

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 Hill Country Community Needs Council - Fredericksburg / Medical Transportation (GILLESPIE)

Volunteer drivers provide transportation to medical appointments for individuals who are unable to drive or have no other resource for transportation. Appointments for Gillespie County residents can be in Fredericksburg, Kerrville, San Antonio or Austin.

Hours: Mon-Fri 8:30am-5pm

Area(s) Served: Gillespie

Fees: None

Application Process: By telephone or walk-in.

Eligibility Requirements: 48-hour notice in advance for local transportation; 1 week notice in advance for out-of-town appointments.

Phone: (830) 997-9756

Address: 1904 N Llano Fredericksburg, TX 78624

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 Jefferson Outreach

Provides resources and support to the elderly residing in San Antonio and the surrounding areas. All services are geared towards enhancing the quality of life and promoting independence for persons 60 years of age or older. Founded in 1984, and supported entirely by partnerships and donations from individuals, local business, Churches, foundations and grants. We aim to help those, 60 years of age or older age gracefully and comfortably within their homes.

Hours: Mon-Thu 8am-3pm Friday 8am-12pm

Area(s) Served: Bexar

Target Group: Seniors

Application Process: Must complete evaluation by office staff at office.

Eligibility Requirements: Older adults over the age of 60

Phone: (210) 734-5016

Address: 2201 St. Cloud Street San Antonio, TX 78228

Web: Go to site

Related Taxonomies:

  • Congregate Meals/Nutrition Sites * Older Adults
  • Home Delivered Meals
  • Thrift Shops
  • Transportation
  • Local Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • Telephone Reassurance
  • Telephone Reassurance * Older Adults
  • General Minor Home Repair Programs * Older Adults
  • Yard Maintenance
  • General Yard Work
  • Yard Cleanup
  • Handyworker Volunteer Opportunities
  • Older Adults

 KERR KONNECT

Provides safe and reliable transportation that will help maintain independence and enhance quality of life.

Hours: Mon-Fri 9am-5pm

Area(s) Served: Kerr

Fees: One way $2 Round trip $4

Accepted Payment: Private pay

Phone: (830) 315-5377

Address: PO Box 290194 Kerrville, TX 78029

Web: Go to site

Related Taxonomies:

  • Local Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs

 Kirby Senior Center Nutrition and Transportation

Van service is available for Kirby seniors who want to come to the center for lunch and activities; call ahead to schedule a ride! The Kirby Senior Center Transportation Program provides travel to and from not only KSC (for seniors that are not Kirby residents) but doctors’ appointments, other recreational destinations and for errands such as trips to the grocery store.

Hours: Mon-Fri 8am-3pm

Area(s) Served: Bexar

Target Group: Seniors

Eligibility Requirements: 60 years of age or older

Accepted Payment: Private pay

Phone: (210) 666-5124

Address: 3211 Alan Sheppard San Antonio, TX 78219

Web: Go to site

Related Taxonomies:

  • Meals
  • Congregate Meals/Nutrition Sites
  • Congregate Meals/Nutrition Sites * Older Adults
  • Home Delivered Meals
  • Low Cost Meals
  • Local Automobile Transportation * Older Adults
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • Recreational Activities/Sports

 Legacy Place Medical Center (MCCI Medical Group)

Physicians, Labs & tests, Transportation, Wound Care, X-Rays, etc.

Hours: Mon-Fri 8-5

Area(s) Served: Bexar, Comal, Guadalupe, Kendall

Phone: (210) 495-0222

Address: 18414 N US Highway 281 N San Antonio, TX 78259

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation
  • General Medical Care
  • General Physical Examinations
  • Medicare Part B Providers

 Medi-Ryde

Medi-Ryde is a Non-Emergency Medical Transportation (NEMT) company to San Antonio. We are Veteran owned and aim to serve the needs of the aging and disabled people in San Antonio. We have wheelchair and ambulatory transportation capabilities. Stretcher services are NOT available. We are a flexible company and will provide a Safe, Professional, and Trusted service to our customers.

Hours: Regular Hours: M-F: 7am-5pm, After Hours M-F: 5pm-6am. Sat & Sun By Appointment

Area(s) Served: Bexar, Comal and Guadalupe

Target Group: Seniors, Disabled, and Veterans,

Fees: Call 210-868-9972 for GREAT Ambulatory and Wheelchair Rates!!

Application Process: Call and Online

Eligibility Requirements: Ages 6-99 Ages 6 - 17 must have a parent, guardian or caregiver to accompany which ride for free.

Accepted Payment: Cash and Credit Card. Medicaid and private insurance accepted if an authorization is approved from the insurance company. Call 210-868-9972 to get MediRyde National Provider and Medicaid number.

Phone: 210-868-9972

Address: 10615 Perrin Beitel Rd, Bldg 4 San Antonio, TX 78217

Web: Go to site

Related Taxonomies:

  • Disability Related Transportation
  • Non-Emergency Medical Transportation

 Nobilis Vertute, LLC

Nobilis Vertute, LLC offers non-emergency medical transportation 24 hours a day. Patrons are allowed a complimentary escort who must be at least 18 years of age. Patrons can also be accompanied by service animal.

Phone: (210) 262-1356

Address: 9010 Parkland Drive San Antonio, TX 78230

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 Northeast Senior Assistance (NESA)

Northeast Senior Assistance (NESA) volunteers provide transportation for seniors, age 60 & above, in private autos for medical, dental, or vision appointments. Three weeks prior notice required. Cannot do wheelchairs. Telephone reassurance is also available. Offers grocery shopping service for clients. This is the only errand running or shopping assistance offered by NESA. A volunteer is assigned 1 or 2 clients to contact on a weekly basis & take the grocery order. The volunteer picks up & delivers the groceries to the clients home. Clients are responsible for payment of groceries. There is no charge for the delivery.

Hours: Mon-Fri 9am-3pm

Area(s) Served: Bexar

Fees: No fees for transportation; donations accepted.

Application Process: By telephone, followed by in-home assessment.

Eligibility Requirements: 60+ years of age & live in area of service.

Phone: (210) 967-6372

Address: 2903 Nacogdoches Road San Antonio, TX 78217

Web: Go to site

Related Taxonomies:

  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs
  • Telephone Reassurance
  • Errand Running/Shopping Assistance

 Presa Community Center / Transportation

Presa Community Center provides transportation services for those who are unable to drive or use public transportation. Elderly & persons with disabilities can use this service to make doctors appointments or shop for their weekly groceries. Registration is required to participate. Serves all of San Antonio & Bexar County. ADA Accessible vehicles. Transportation fee $5 one-way, $10 RT. Reservations should be booked at least two weeks in advance, or as soon as patients have the date & time of their next doctor’s appointment, as the program is in great demand & fills up quickly.

Hours: Appointments Mon-Fri - 8:30 am to 3:30pm

Area(s) Served: Bexar

Target Group: Adults with Disablities and Seniors

Fees: $5 one way - $10 round trip

Application Process: call for appointment, at least 2 weeks in advance

Eligibility Requirements: Seniors & adults with disabilities

Accepted Payment: cash or check

Phone: (210) 532-5554

Address: 3721 S Presa Street San Antonio, TX 78210

Web: Go to site

Related Taxonomies:

  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Senior Ride Programs

 Ride Connect Texas

Ride Connect Texas provides free, volunteer-assisted transportation services to adults (60 years and older) and their caregivers to appointments who live in South San Antonio. Volunteer drivers needed to make a difference and help reduce isolation and remain active and healthy older adults in San Antonio. Apply on our website. Our Mobile Rides program provides rides that are $4 each way/$8 round trip in an accessible van for people with disabilities (50 & Older) that is VIA Trans eligible. Older Adults may also schedule with Mobile Rides. First Come First Serve scheduling.

Hours: Mon-Fri 9-3

Area(s) Served: Bexar

Target Group: Adults 60 & older in service area & People with Disabilities 50 & older in service area and VIA Trans eligible with our Mobile Rides Van

Fees: None,donations encouraged for Volunteer Rides Mobile Rides Program - $4 each way/$8 round trip

Application Process: Intake info over phone. Home visit will occur 2-4 weeks after intake application is complete.

Eligibility Requirements: 60 years of age or older living in our service area. Volunteer Rides: Able to get in and out of a Volunteer vehicle on their own, or with the help of their personal caregiver. wheelchairs must be loaded and unloaded by caregiver. No scooter for volunteer rides. Must live in the service area

Accepted Payment: Cash, Check, Credit Cards

Phone: (210) 558-0007

Address: 517 SW Military Drive San Antonio, TX 78221

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation
  • Senior Ride Programs

 Texas Department of State Health Services (DSHS) / Medical Transportation Program (MTP) / Medicaid Patients

Authorizes and arranges transportation for all categorically eligible Medicaid recipients to access covered health care services.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Application Process: By phone. 2-day notice required

Eligibility Requirements: Medicaid recipients

Phone: (877) 633-8747

Address: None

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation

 Texas Health and Human Services Commission (HHSC) / Medicaid Transportation (MTP)

Provides Medicaid recipients with free rides to the doctor, dentist or drug store.

Hours: Mon-Fri 8am-5pm

Area(s) Served: Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, McMullen, Medina, Wilson

Eligibility Requirements: Medicaid recipient

Phone: (877) 633-8747

Address: None

Web: Go to site

Related Taxonomies:

  • Disability Related Transportation
  • Non-Emergency Medical Transportation

 VIA Metropolitan Transit

Bus Service for City of San Antonio. Customer Service Line provides bus routing & scheduling information.

Hours: Mon-Fri 6am-10pm; Sat 7-7; Sun 8-5

Area(s) Served: Bexar

Phone: (210) 362-2140

Address: 1021 San Pedro Avenue San Antonio, TX 78212

Web: Go to site

Related Taxonomies:

  • Local Transportation
  • Non-Emergency Medical Transportation

 VIA Metropolitan Transit / Reduced Fares

Discount bus & streetcar fare are available for the following: Senior Citizens (62 and older); Students; Persons with certain disabilities; Medicare recipients; Veterans who hold a disability rating for aide and attendance, housebound or permanent and total disability rating at the 100% level.

Area(s) Served: Bexar

Target Group: H.e.l.p

Fees: 0.00

Application Process: A.S.P

Eligibility Requirements: Disable

Accepted Payment: None

Phone: 2103188030

Address: 4900USAA BLVD San Antonio, TX 78240

Web: Go to site

Related Taxonomies:

  • Local Transportation
  • Non-Emergency Medical Transportation
  • Bus Fare
  • Local Bus Fare
  • Transportation Passes

 VIA Metropolitan Transit / VIATrans Accessible Services

Provides transportation for mobility-impaired persons who are unable to use regular VIA bus service as a result of their disability. Must meet eligibility criteria to be certified for the service. ** VIAtrans now also has a Taxi Subsidy Service for people with disabilities who cannot use the regular bus service. Subsidy covers up to $9.00 of a Yellow Cab taxi trip taken by a registered VIAtrans customer on a weekday. See that record for more information.

Hours: Daily 5:00 a.m. - 11:30 p.m.; reservation hours 8:00 - 4:45 daily

Area(s) Served: Bexar

Fees: Approximately $2 per ride

Application Process: Must complete application to establish eligibility per ADA criteria. If approved, can schedule trips 1-7 days in advance

Eligibility Requirements: Any person whose disability prevents them from using VIA bus service

Phone: (210) 362-2140

Address: 1021 San Pedro Avenue San Antonio, TX 78212

Web: Go to site

Related Taxonomies:

  • Local Transportation
  • Taxi Services
  • Local Bus Transit Services
  • Paratransit Programs
  • Disability Related Transportation
  • Non-Emergency Medical Transportation
  • Bus Fare

 Wellmed / Comfort Care Transportation

Medical transportation at no charge for WellMed Medicare-eligible patients. Transportation to & from: Primary Care Visits, Treatment Centers, Hospital (Non-Emergency), Specialist Visits, etc. Wheelchair accessible; also offer a wheelchair for those patients who do not have one. Ambulance: Vehicles operated by certified EMTs & transport those patients who need a stretcher.

Area(s) Served: Bexar

Eligibility Requirements: Participation in specific health insurance organizations & plans is required (Secure Horizons & Evercare)

Phone: (866) 879-8023

Address: 8637 Fredericksburg Road San Antonio, TX 78240

Web: Go to site

Related Taxonomies:

  • Non-Emergency Medical Transportation